Pet Odor & Pet Stain Removal

It can genuinely be removed, but only by treating the source rather than the surface. Urine passes through the carpet face into the backing and usually into the pad underneath, where it keeps producing odor long after the visible spot is gone. Deodorizing sprays and surface cleaning give you a fresh week and then the smell returns. We locate the affected areas, treat the contamination itself, and re-clean.

Because the source was never reached. Cleaning only the top of the carpet re-wets the urine crystals below, and as that moisture evaporates it lifts odor back up through the fibers, which is why a DIY machine or a general cleaning can make the smell temporarily worse. Treating the backing and the pad is what stops the cycle.

Sometimes, and we will tell you honestly when that is the case rather than after you have paid for a treatment that will not hold. Repeated accidents in one spot, or a spot that has been soaking for months, can saturate the pad and reach the subfloor. Pad is inexpensive relative to carpet, so replacing pad and treating the subfloor while saving the carpet is often the right call.

Yes. Everything we use is non-toxic and safe for pets and children once the carpet is dry. That matters more here than anywhere else on the site. The whole point of this service is a household with animals in it.

Usually. Ordinary soiling and most pet accidents release with proper treatment. What does not always come out is dye change: urine is acidic and, left long enough, it chemically alters the carpet's color rather than sitting on top of it. That is damage, not dirt. Your technician will point out anything unlikely to fully release during the walk-through, before any work begins.

Yes. Carpet acts as the largest air filter in most homes, and hot-water extraction removes the dander, hair, and allergens it has collected. Households with pets and someone with allergies or asthma usually notice the difference within a day.