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The cloudy film on a wood floor is almost always residue from household cleaners rather than damage. A pH-neutral system lifts it without flooding the boards or touching the finish, and the floor is dry within the hour.
What West Michigan homeowners ask us most about wood floors.
Not with a wood-safe, low-moisture process. What damages hardwood is standing water and aggressive alkaline cleaners, the same things that cause cupping, whitening, and cloudy finishes. We remove the built-up residue that household mop-and-shine products leave behind without touching the sealant underneath.
Almost always residue from mop-and-shine or all-in-one floor products. They deposit a thin polymer layer with every use; it builds up, traps dirt, and gradually turns the floor hazy no matter how often you clean. Removing that build-up is one of the most dramatic before-and-afters in floor care, because people assume the dullness is the wood itself.
No, and the distinction matters. Cleaning removes soil and residue from the surface of the existing finish. Refinishing means sanding the wood down and applying a new finish, which is a much bigger and more expensive job. If your floor genuinely needs refinishing, we will tell you that instead of selling you a cleaning that will not fix it.
Yes. Engineered hardwood has a real wood veneer over a stable core, and it is actually less forgiving of moisture than solid hardwood because the veneer is thin. Our low-moisture process suits it well.
Usually well under an hour, because the process is deliberately low-moisture. You can walk on the floors almost immediately; we recommend waiting until they are dry to the touch before putting rugs back down.
Every 12 to 18 months for most homes, and annually where there are pets, kids, or heavy traffic. Regular professional cleaning removes the grit that scratches a finish over time, which is what actually determines how long you go between refinishings.
